Riva International, Inc.

Riva is a customer engagement platform that captures emails, meetings, calendar data, and conversations to create a comprehensive Customer 360 view within CRM systems, enabling organizations to power AI tools with high-quality relationship intelligence. The company serves enterprise organizations across industries, with particular strength in highly regulated sectors including global financial services, where over 200 organizations rely on Riva's solutions. Riva's offering addresses the critical CRM and customer intelligence gap by automating activity capture, meeting transcription and summarization, AI-powered email recommendations, and real-time booking management—all integrated directly into users' existing workflows without requiring additional tools. The company differentiates itself through purpose-built enterprise capabilities including configurable data governance, bi-directional sync with Outlook and CRM systems, in-context AI agent access, and stringent security and compliance features designed specifically for regulated industries.